Capitalising On Customers - An Executive S Guide To Crm, 1E

Capitalising On Customers - An Executive S Guide To Crm, 1E

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Capitalising On Customers Deals With The Essentials Of Crm And Blows Away Some Of The Myths, Based On The Authors Experience With World S Leading Customer-Oriented Companies. Interspersed With Are Articles Bringing In The Indian Context With Examples RanMy wife, unable to resolve a billing issue with Standard Chartered Credit Cards, instructed them to take her off their mailing list. ... My medical insurance monthly payments were stopped without even an intimation to me, resulting in the cancellation of the policy for which I had been paying for over a year then. ... I say they should pack up and quit this country if they CRM Articles with India Perspective 85.


Title:Capitalising On Customers - An Executive S Guide To Crm, 1E
Author: Patricia Et Al Seybold
Publisher:Vikas Publishing House Pvt Ltd - 2009-11-01
ISBN-13:

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